Introduction:
Are you planning your next vacation? Do you want to have amazing experiences while traveling? You’re in luck! Viator, the leading platform for tours and activities, has just launched a new platform that will revolutionize the way travelers book and manage their tours and activities on the go. Whether you’re traveling solo or with a group, this new platform will make your trip more enjoyable, seamless, and stress-free. In this blog post, we’ll take a closer look at Viator’s new platform and how it can enhance your travel experience.
A user-friendly and personalized interface
The new Viator platform boasts a user-friendly interface that is easy to navigate, search, and book tours and activities. Whether you’re using a desktop, tablet, or smartphone, the platform is optimized for different screen sizes and devices. You can search for tours and activities according to your destination, dates, interests, and budget, and even save your searches for future reference. The platform also offers personalized recommendations based on your search history, preferences, and bookings. You can create a wishlist of your favorite tours and activities and share it with your travel companions.
Seamless booking and payment processes
The new platform streamlines the booking and payment processes, making it faster, more reliable, and more secure. Once you select a tour or activity, you can book it instantly and receive an email confirmation within minutes. You can manage your bookings, change your dates or times, cancel or refund your bookings, and view your past and upcoming bookings in one place. The platform offers multiple payment options, including credit cards, PayPal, and Apple Pay, as well as currency conversion and local tax calculation.
Real-time and multilingual customer support
The new platform provides real-time and multilingual customer support around the clock, seven days a week, via phone, email, or chat. You can contact Viator’s customer support team anytime and anywhere, and they will assist you with any questions, concerns, or issues you may have. The platform also offers a Help Center and FAQs section that covers a wide range of topics, from booking and payment to safety and accessibility.
High-quality and diverse tours and activities
The new platform offers a vast selection of high-quality and diverse tours and activities in over 2,000 destinations worldwide. You can choose from guided tours, hop-on hop-off buses, day trips, shore excursions, helicopter rides, food tours, wine tastings, and many more. The platform partners with over 400,000 local providers and experts who offer unique and authentic experiences that cater to different interests and preferences. You can also read reviews and ratings from other travelers and learn about the tour or activity’s duration, itinerary, inclusiveness, and cancellation policy.
Inspiring and useful travel content
The new platform provides inspiring and useful travel content that complements your tour or activity experience. You can read blogs, city guides, travel tips, and destination information that help you plan your trip and enrich your knowledge and understanding of the culture, history, and society of your destination. You can also watch videos, photos, and virtual tours that give you a sneak peek of what to expect from your chosen tour or activity. The platform offers a newsletter and social media channels that keep you updated with the latest deals, promotions, and trends in the travel industry.
Conclusion:
Viator’s new platform is a game-changer for travelers who want to have memorable and hassle-free tours and activities while on the go. With its user-friendly interface, seamless booking and payment processes, real-time and multilingual customer support, high-quality and diverse tours and activities, and inspiring and useful travel content, the platform offers a one-stop-shop for all your travel needs. Whether you’re a first-time traveler or a seasoned explorer, Viator’s new platform has something for everyone. So, what are you waiting for? Start planning your next adventure with Viator today!
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